Privacy Policy
1. Information We Collect
We collect the following types of information:
a. Personal Information
-
When you inquire about our services, we collect your name, email address, phone number, and
company details
to effectively communicate with you, provide relevant information, and address your queries.
This helps us
understand your needs and tailor our responses to provide the most value during your initial
interaction with us.
-
When you engage our services, we collect payment and billing information, including credit card
details,
billing address, and other financial data necessary to process transactions securely and
efficiently. This
information is handled with strict confidentiality and in compliance with all applicable data
protection
regulations to ensure your security and trust.
-
We gather information about your preferences, business objectives, and anticipated future
requirements
to better understand your unique needs. This allows us to customize our services and offerings,
ensuring
they align with your goals. By gaining deeper insights into your aspirations, we can provide
tailored
recommendations and solutions that add value to your experience with us.
b. Non-Personal Information
-
We collect log data, which includes information such as your IP address, browser type, operating
system,
and browsing behavior on our website. This data helps us monitor the performance of our website,
identify
and troubleshoot issues, and ensure the security and integrity of our online platform.
-
We use cookies and similar technologies to enhance your user experience by remembering your
preferences
and settings, enabling certain features, and delivering personalized content. These technologies
also
help us gather analytics to better understand how visitors interact with our website, allowing
us to
continually improve our services and offerings.
2. How We Use Your Information
We use the information collected for the following purposes:
-
We use the information we collect to provide and maintain our software maintenance and support
services.
This ensures that your software remains up-to-date, secure, and fully functional while
addressing any
technical issues you may encounter.
-
We process transactions and communicate with you regarding your inquiries or ongoing projects.
This includes
providing updates, clarifying requirements, and ensuring seamless collaboration to achieve your
goals.
-
We continuously work to improve our website's functionality and user experience. By analyzing
user behavior
and feedback, we identify areas for enhancement and implement changes to provide a more
intuitive and
efficient browsing experience.
-
With your consent, we may send you updates, promotional materials, and service-related
information. These
communications are designed to keep you informed about new offerings, features, or relevant
opportunities
that align with your interests.
-
We may also use your information to comply with legal obligations, such as adhering to
regulatory
requirements or responding to lawful requests. Additionally, we may use your information to
resolve disputes,
protect our rights, or enforce agreements.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it in the following
situations:
-
With Service Providers: We may share your information with third-party partners
that assist
in delivering our services. This includes, but is not limited to, payment processors to handle
financial
transactions securely, hosting providers to maintain our website and services, and other vendors
who support
our operational needs. These providers are bound by confidentiality agreements and are only
authorized to use
your information as necessary to provide their services.
-
For Legal Reasons: We may disclose your information to comply with legal
obligations, such
as adhering to applicable laws, regulations, or legal processes. This includes responding to
lawful requests
from government authorities, court orders, or subpoenas. Such disclosures are made to ensure
compliance with
the law while protecting our rights and the safety of our users.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets,
your data may
be transferred to the involved parties as part of the transaction. This ensures the continuity
of service and
adherence to the terms of use. In such cases, we will notify you of any changes in ownership or
use of your
personal information and provide you with options regarding your data.
4. Data Security
We implement robust security measures, including encryption, firewalls, and secure access controls,
to safeguard
your information from unauthorized access, alteration, disclosure, or destruction. Our security
protocols are
designed to protect your data at every stage, from collection to storage and processing. However, it
is important
to note that no method of transmission over the internet or electronic storage is entirely
foolproof. While we
strive to use commercially acceptable means to protect your personal information, we cannot
guarantee absolute
security. We encourage you to take precautions, such as using strong passwords and safeguarding your
login
credentials, to help protect your data.
5. Your Rights
You have the following rights regarding your data:
-
Access: You have the right to request a copy of your personal information that
we hold. This
allows you to review the data we have collected about you and verify that it is being processed
in compliance
with applicable laws.
-
Correction: If you find any inaccuracies or incomplete information in the
personal data we
have about you, you can request corrections or updates. This ensures that the information we
process is
accurate and up-to-date.
-
Deletion: You can request the deletion of your personal data. However, this is
subject to any
legal obligations or legitimate business purposes that may require us to retain certain
information. We will
notify you of any such requirements when processing your request.
-
Opt-Out: You have the right to withdraw your consent for receiving marketing
communications
from us at any time. Once you opt out, we will ensure that you no longer receive promotional
emails or other
marketing materials, unless you choose to opt back in.
To exercise these rights, please contact us at info@orbitlinker.com.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, improve
website functionality,
and gather insights on website usage. Cookies help us remember your preferences, analyze trends, and
provide
personalized content. You can control or disable cookies through your browser settings, allowing you
to manage
your privacy preferences. However, please note that disabling cookies may impact the functionality
of certain
features on our website, and some parts of the site may not work as intended without them.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us.
These third-party
sites may have their own privacy policies and practices. We are not responsible for the content,
security, or privacy
practices of these external websites. We strongly encourage you to review their privacy policies and
terms of service
before providing any personal information or interacting with these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal
requirements. The "Effective
Date" at the top of this policy indicates the date of the latest revision. We recommend that you
review this policy
regularly to stay informed about how we are protecting your information. By continuing to use our
website after any
updates, you acknowledge and accept the changes to this policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling
practices, please
do not hesitate to contact us. You can reach us at the following contact details: